Digital innovation

Azure Bot Service

Bots are AI-based computer programs, which are being developed to meet specific requirements of businesses. One of the most popular forms of Bots is Chatbots. The chatbot is a term that signifies those bots, which “chat” or “interact” with the user as per their parameters. They perform the functions of engaging customers, resolving their queries, giving troubleshooting directions without requiring human intervention. Microsoft Azure offers a comprehensive bot-building environment for the development of highly interactive bots. It enables users to build, connect, deploy and manage chatbots based on AI technology. These chatbots are deployable on multiple platforms such as website, app, Facebook Messenger, Skype and many more. It allows you to access a comprehensive bot-building framework, where you pay only for those features which you require. Critical features of chatbots using Microsoft Azure Bot Service:

Customer engagement is evolving

Microsoft Azure Bot Service offers comprehensive support for more than 18 languages. This ensures that you can interact with your customers, in the language they speak. Thereby adding a layer of personalization.

Accelerated Development

Microsoft Azure Bot Service offers an integrated environment, designed explicitly for bot development. It comes equipped with Microsoft Bot Framework connectors and BotBuilder SDKs. With ready to use templates, development of customized bots is a useful task.

Round the Clock Support

Microsoft Azure Bot Service is wholly integrated into Azure, which is a cloud computing service from Microsoft. This functionality ensures round the clock support services from Microsoft.

Cognitive Services

Microsoft Azure Bot Service offers an option to endow some “super-powers’ to our bots. We can unleash the complete potential of your chatbot using Azure. Innovative features like picture recognition, smart recommendations, language translation are just some of the highlights.

Azure Cognitive Services

Azure Cognitive Services is a set of APIs that enable you to build apps that use natural methods of communication. These APIs allow your apps to see, hear, speak, understand, and interpret user needs with just a few lines of code. Easily add intelligent features to your apps, such as:

  • Emotion and sentiment detection.
  • Vision and speech recognition.
  • Language understanding (LUIS).
  • Knowledge and search.

We are using Cognitive Services to develop apps across devices and platforms.

Azure Machine Learning

Machine learning is a data science technique that allows computers to use existing data to forecast future behaviors, outcomes, and trends. By using machine learning, computers learn without being explicitly programmed. Forecasts or predictions from machine learning can make apps and devices smarter. For example, when you shop online, machine learning helps recommend other products you might want based on what you’ve bought. Or when your credit card is swiped, machine learning compares the transaction to a database of transactions and helps detect fraud. Azure Machine Learning is a cloud service for predictive analytics that allows us to easily develop models and integrate them into industrial solutions. The service enables us to test various hypotheses quickly and on your own, using only an internet browser on any computer from any geographical location.The core of Azure ML is based on the most advanced realizations of machine learning algorithms adopted by Microsoft, and also offers hundreds of toolkits for developers in such popular languages as R and Python.

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